Legal notice

Last updated: August 20, 2026


At Wall Department, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or otherwise interact with our services.


Information We Collect


When you use our website, we may collect information such as your:


  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Order and transaction information
  • Device, browser, and IP information
  • Information about how you interact with our website


Payment information is processed securely through our payment providers. We do not directly store complete payment card details.


How We Use Your Information


We may use your information to:


  • Process and fulfill your orders
  • Arrange shipping and delivery
  • Provide order updates and customer support
  • Process returns and refunds
  • Improve our website, products, and services
  • Prevent fraud and maintain security
  • Send marketing communications where permitted
  • Comply with applicable legal and regulatory requirements


Sharing Your Information


We may share necessary information with trusted third parties that help us operate our business, including payment processors, shipping and fulfillment providers, e-commerce platforms, analytics providers, and other service providers.


We only share information where necessary to provide our services, operate our business, or comply with legal obligations.


Cookies


Our website may use cookies and similar technologies to operate the store, remember preferences, understand website usage, improve your experience, and support advertising and analytics.


Where required by applicable law, you may be given the option to manage your cookie preferences.


Marketing


If you choose to receive marketing communications from us, we may send you information about products, offers, and updates. You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.


Data Retention


We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders and meeting legal, accounting, and regulatory obligations.


Your Rights


Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, restriction, or a copy of your information, as well as the right to object to certain processing.


You may also withdraw consent where our processing is based on your consent.


Data Security


We take reasonable measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.


Third-Party Services


Our website may contain links to or use services provided by third parties. Their handling of personal information is governed by their own privacy policies.


Changes to This Policy


We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. The latest version will be published on this page.


Contact Us


If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact Wall Department through the contact information provided on our website.